Sanctuary Addiction and Alcohol Services was founded with the aim that the needs of both service users and commissioners will be met by a service that is both cost effective and provides the highest standard of care to those accessing its services.

We first opened our doors in December 2003, and since that time we are proud to announce that 74% of our service users have completed treatment drug free. Our founder envisioned a project that would provide quality services to individuals whose needs were not being met by existing service providers.

We believe that the practice of placing individuals in residential rehabilitation units, where they are treated and housed within a single property, can, in some cases, serve to further isolate and alienate the individual from mainstream society and increase the institutionalisation and social exclusion that many of our service users have experienced.

We are experienced in working with clients who have a substantial history of drug and/or alcohol misuse, who often exhibit anti-social and challenging behaviour and many of whom are involved with the criminal justice system.

Our high retention and completion rates would not be possible without the skills, experience and dedication of our staff, who have trust in every individual’s capacity for change and who are prepared to go that extra mile to help them to achieve that change.

Our programme is designed to take a holistic view of each individual’s needs and experiences and to develop awareness of all the factors that may impact on the ability to function effectively within our society, including substance misuse, anti-social or offending behaviour, homelessness, family breakdown, physical and psychological health problems and social exclusion and to address these issues within a safe and supportive environment, encouraging the client to develop more effective ways of dealing with challenges and ultimately to enjoy a more worthwhile and rewarding life.

Sanctuary Addiction and Alcohol Services recognises the need for clients to gain prompt access to services once the decision to initiate change has been made and will, subject to availability and satisfactory assessment, aim to admit clients within 48 hours of initial contact. Clients will never be kept waiting for bed spaces for longer than three weeks following assessment.